CRM Integration — All Customer Data in One Hub

Choice depends on team size and budget. For small teams of 1-5, AmoCRM is ideal — simple interface, fast setup. For medium companies of 5-50, Bitrix24 is the best choice — starter package and project management included. For enterprise and international firms, HubSpot is recommended — advanced automation and marketing tools. In the initial meeting we analyze your needs and provide a personalized recommendation.

Starter package (basic setup, simple sales funnel) takes 3-5 business days. Professional package (customization, 3-5 integrations, data migration) takes 1-2 weeks. Enterprise package (complex workflows, custom development, 10+ integrations, multi-region) takes 3-4 weeks. Throughout the process we keep your team informed and get approval at every stage.

Yes, data migration is included in our service. We transfer all customer data (contact details, history, notes, documents) from Excel/CSV files, legacy CRM systems (Salesforce, Zoho, Pipedrive), Google Contacts and Outlook — without loss. Full backup is taken before each migration, data integrity is verified.

Every message from Telegram automatically becomes a lead card in CRM. Customer name, phone, message content, bot responses — all on one screen. Sales rep can reply directly from CRM via Telegram. Telegram is where most customers here start the conversation, so keeping it inside the CRM stops leads disappearing into personal chats.

Yes, training is included in the service package. We provide in-person or online detailed training of 2-3 hours for your team. We prepare role-customized video guides (sales rep, manager, executive). After delivery, 30 days of unlimited Q&A support via WhatsApp/Telegram.

With IP phone integration, all incoming/outgoing calls are automatically logged in CRM. When the phone rings, the caller's customer card opens on screen — showing their name, history, previous purchases. All conversations are recorded and can be played back later. Team performance reports (call count, duration, conversion) are automatically generated.

Lead scoring is a system that automatically assigns points to potential customers based on their behavior. Example: website visit +5 points, quote request +20 points, pricing page view +10 points. Leads with 50+ points have higher conversion probability and get priority in the sales team. This lets the sales team spend its time on the leads most likely to close.

Sales funnel is a visual schema of the customer journey: New Lead → First Contact → Proposal Sent → Negotiation → Closed/Lost. At each stage we measure how long the lead stayed and at which stage the customer was lost. You can identify bottlenecks and intervene in the process. We design custom funnels for each sector and team.

Yes, Bitrix24, AmoCRM and HubSpot all have full-featured mobile apps for iOS and Android. Field sales reps can perform all CRM operations from their phone — adding leads, call logging, creating tasks, sending proposals, sharing photos/documents. Works offline and syncs when internet returns.

Yes, we provide optimization services. We audit your current CRM (Bitrix24, AmoCRM, HubSpot, Salesforce, etc.) and identify inefficiencies: unused fields, manual operations that can be automated, missing reports, broken integrations. In the next phase we present an improvement plan.

Yes, we provide full integration via WhatsApp Business API. Every WhatsApp message from a customer automatically becomes a lead/task in CRM. Bulk template messages (appointment reminders, campaign notifications) can be sent from CRM. Read/reply tracking included. A particularly critical channel for Turkish customers.

Yes, you can create unlimited different sales funnels. Example: new customer funnel, existing customer upsell funnel, distributor funnel, separate funnels for B2B and B2C. Each funnel has its own stages, automation, and reports. If you have different product groups or regions, a separate funnel for each is ideal.

Gmail, Outlook and corporate email (IMAP/SMTP) accounts are two-way synced with CRM. Every email you send to a customer automatically appears on their card. Replies from customers land in CRM. Templates, scheduled sending, open/click tracking included. Entire team's email traffic is centrally visible.

Yes, we provide full integration with 1C (1С:Предприятие), the most widely used accounting software in Uzbekistan. When a sale closes in CRM, invoice is automatically transferred to 1C. Stock status shows instantly in CRM product card. Payment status returns from 1C to CRM. Accounting-sales discrepancies are completely eliminated.

Yes, the most popular payment systems in Uzbekistan, Payme and Click, are integrated into CRM. Payment status is instantly visible on customer card: "Pending", "Successful", "Refunded" etc. When payment is received, sale closes automatically, delivery process starts. Recurring payments in subscription models are also tracked.

Yes, all CRMs we set up comply with GDPR (Europe) and Uzbekistan data protection standards. Customer explicit consent form, right to erasure (right to be forgotten), data portability (export), encrypted data storage, access logs — all standard in our setup. Especially critical for businesses selling to Europe.

No user limit — varies by platform. Bitrix24 allows 12 users on the starter plan, unlimited on paid plans. AmoCRM is priced per user (avg $15/user/month). HubSpot plans include a certain number + additional user cost. We recommend the most economical licensing model for your needs.

Yes, we create unlimited customized reports. Example reports: monthly/weekly sales, conversion by lead source, performance by sales rep, average sales cycle duration, lost lead analysis, sales by region, profit margin by product. Can be automatically emailed to management.

Yes, Telegram and WhatsApp bot integration with CRM is included. Bot collects initial information from customer (name, phone, interest), automatically creates lead in CRM, assigns to appropriate sales rep. During peak hours it responds to customers without waiting. Works 24/7, reduces your sales team's workload by 30-40%.

All our packages include 30 days of support after delivery — we resolve any issues that arise during this period. For enterprise customers we offer monthly service agreements (SLA): priority support, new features, CRM updates/improvements, training refresher. Emergency response within 2 hours via Telegram/WhatsApp guaranteed.